मानक शुल्क
VISA Card
| 1 | Issuance Fee (One Time Basis) | Free for Year 1 Rs. 1,000/- from Year 2 (Validity of card- 5 Years) |
| 2 | Issuance Fee (Yearly Installment Basis) | Free for Year 1 Rs. 300/- from Year 2 (Validity of card- 5 Years) |
| 3 | Replacement of Expired Card | Rs. 300/- |
| 4 | Re – Issue/ Re-Emboss | Rs. 300/- |
| 5 | Re – PIN Request | Rs. 150/- |
| 6 | Wrong PIN Reset | Rs. 50/- per request |
| 7 | Card Stoppage Request on Loss/Card Block & Unblock Fee | Rs. 100/- |
| 8 | Account Link Change Charge | Free |
| 9 | Card link to Overdraft Card Account | Free |
| 10 | ATM Card Destroy charge (Not Received in 6 Months) | Rs. 200/- |
| 11 | Repin uncollected Destroy Charge (Not Received in 6 months) | Rs. 100/- |
| 12 | At the time of account closure where validity of card is remaining | If account closed within Year 1: Rs. 200/- Otherwise Rs. 100/- |
| 13 | Cash withdrawal from other than bank’s ATM terminal | Free for first 5 withdrawal and Rs. 20 per transaction from third time (per month) |
| 14 | Balance inquiry from other than bank’s ATM terminal | Rs. 5 at NEPS terminal and Rs. 20 at non-NEPS terminal within Nepal |
| 15 | Cash withdrawal within VISA ATMs in India | Rs. 250/- |
| 16 | Balance Enquiry within VISA ATMs in India | Rs. 50/- |
Mobile Banking
| 1 | First Time Subscription | Free |
| 2 | Yearly Renewal Charges/ Maintenance | Rs. 250/- |
| 3 | Mobile Number Modification | Free |
| 4 | Pin Reset Charge | Rs. 25/- |
| 5 | Mobile banking Block/Unblock | Rs. 25/- |
| 6 | Profile Change | Free |
| 7 | Account Linkage | Free for 2 accounts but Rs.100/- additional charge per additional account |
| 8 | Inter-branch Fund Transfer Charge | Free |
| 9 | Inter Bank Fund Transfer Up to Rs. 50,000 From Rs. 50,001 up to Rs. 100,000 Above Rs. 100,000 |
Rs. 10 per transaction Rs. 20 per transaction Rs. 30 per transaction |
Internet Banking
- Subscription Charge: Free
- Password Reset Charge: Rs 100/-
- Renewal Charge: Rs 100/- p.a.
- Additional Account Link Charge: Rs 50/- p.a.
Cheque
| 1 | Stop Payment | Free of cost |
| 2 | Cheques Certified: Good for Payment | Free of cost |
| 3 | Cancellation of Good for Payment Cheque | Rs. 500/- |
| 4 | Cheques returned unpaid Counter/Clearing due to insufficient fund and/or signature differ | Rs 500/- (Lien mark/ In case of insufficient balance in account, obtain charges equivalent to balance available in account.) |
| 5 | MC Cheque Issuance | Rs. 250/- per cheque (Upon Customer request) |
| 6 | NRB Cheque Issuance | Rs. 250/- per cheque (Upon Customer request) Note: Not applicable for BFIs in case of treasury transfer |
| 7 | Cancellation of MC & NRB Cheque | Rs. 250/- per cheque |
| 8 | Cheque Book Issuance – Against Lost Cheque Book | Rs. 200/- (Maximum 10 leaves); Rs. 10 per leaves for additional+ to change status of previously issued remaining cheque to Invalid Rs. 100/- |
| 9 | Single Leaf Cheque Print | Rs 50/- per leaf (On Request of Customer) |
| 10 | Cheque Destroy Charge if not received in 6 months | Rs. 250/- (Lien mark/ In case of insufficient balance in account, obtain charges equivalent to balance available in account) |
| 11 | Requisition Lost Charge | Rs. 100/- per New Issue |
| 12 | Uncollected Cheque Book during Account Closure | Rs. 100/- for cheque issued for first time otherwise nil |
| 13 | Cheque Issue of other bank on Demand of Customers | Rs. 100/- or 0.02% whichever is Higher |
Locker Service
| Security deposit | Free for staffs |
| Small Size: Rs. 10,000/- | |
| Medium Size: Rs. 15,000/- | |
| Large and Jumbo Size: Rs. 20,000/-. | |
| Annual Charge (To be taken upfront) | 50% off for staffs |
| Small Size: Rs. 2,000/- | |
| Medium Size: Rs. 4,000/- | |
| Large Size: Rs. 6,000/- | |
| Jumbo Size: Rs. 7,000/- | |
| Breaking of locker if key lost by customer | Rs. 3,000/- plus actual cost |
| Surrender of locker | Rs. 2,000/- |
Account Statement
| Duplicate Statements | Rs. 30/- per each page or maximum Rs. 500/- in total |
| Duplicate statement sent via mail | Rs. 25/- per each page or maximum Rs. 100/- in total |
| Statement sent via courier | Covered by Courier charge |
Fixed Deposit
| FD Premature Charge | Interest to be provided @ 50% of the FDR rate or prevailing lowest savings rate whichever is lower. |
| Reprint for Fixed Deposit Certificate due to loss | Rs. 500/- per reprint |
Fund Transfer
| Nostro Account (Central Bank of India, IC Amount Deposit and Payment | As per separate policy |
| IPS Payment | As per NCHL Rule |
| Connect IPS | As per NCHL Rule (Free for staff) |
| RTGS | As per RTGS Rule |
Remittance
Remittance
| Shangri-la Remit Charges up to Rs. 25,000 | Rs. 100/- |
| Remittance Agency Service | As per agreement with the Remittance Companies |
Clearing/ Collection
| Clearing/ Collection | Free for Less than Rs. 2,00,000 & others as per NCHL Rule |
| Late presentment /Last minute presentment charge | As per NCHL Rule |
Data/Record Retrieval
| CCTV Footage Retrieval Charge | Rs. 500/- (Except regulatory and local authorities and prior approval of Head Office Required) |
| Record Retrieval Charge | Up-to 3 month Rs. 100/- |
| 3 months to 1 year Rs. 200/- | |
| 1 year to 2 years Rs. 300/- | |
| Above 2 years Rs. 500/- |
Courier & Postage Charges
| Courier for each packet upto 500gm | Rs.150/- for Nepal & Rs. 500/- for India |
| Postage | Rs. 50/- for Nepal & Rs. 250/- for India. |
Note
Standard Tariff of Charges 2022